Support
In need of help?
Don’t wait any longer and contact our helpdesk! We can help you over the phone and are able to look into your system directly from our office. By doing so we can guide you in solving the problem.
In order to create a link with your system, which allows us to look for the problem, we would like to ask you to download this application and to launch it. Upon starting the program you will be given a code which we will need to view your system and help you solve the problem.
Phonenumber: +31 174 - 642 613
E-mail: support@jem-id.nl
Disruption(s) outside working hours?
Between 7:30 AM and 5:00 PM you can contact the jem-id helpdesk at (+31 174 - 642 613) or by e-mail at support@jem-id.nl.
Is your system interrupted outside of the aforementioned hours and do you need urgent help? Then please call us on (+31 85 - 3030269) to reach one of our employees that will try to help you with your problem.
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